Safety features
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Fitness
Fitness center
Massage (Paid)
Spa (Paid)
Pool 1 – indoor
Pool 2 – indoor
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Safety & security
Fire extinguishers
CCTV in common areas
Key card access
24-hour security
Safe
CCTV outside property
General
Air conditioning
Elevator
Non-smoking rooms
Room service
Family rooms
Front Desk Services
Concierge
ATM on site
Baggage storage
24-hour front desk
Tour desk
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Breakfast to-go containers
Food can be delivered to guest accommodation
Food & Drink
Restaurant
Bar
Fruit (Paid)
Business Facilities
Fax/Photocopying (Paid)
Business center (Paid)
Meeting/Banquet facilities (Paid)
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Cleaning Services
Dry cleaning (Paid)
Laundry (Paid)
Activities
Kids' club
Karaoke (Paid)